Below FAQ are some common concerns of our Customers.
If you have other questions, please just send it to support@buymiel.com.com.
- All
- Pre Sale Questions
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If you have an issue or question that requires immediate assistance, you can click the button below to chat with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
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There are certain conditions associated with return/refund.
• Damaged, if the bottle or the container is damaged in a way that
the product is spilling out of it.
• Wrong Product, if the delivered item is not the one you ordered.
• Expired Product, if the delivered item is expired.
• Missing a Product, if you have ordered a set of products and
anything is missing in the delivered products.
If the delivered products satisfy any of the above mentioned
conditions, you will have 48 hours to notify/contact us after the
product being delivered. Our team will analyze the claim before
initiating return/refund process.
For any return/refund queries :
please contact our Customer Support at support@buymiel.com
We only do refund if you received a defects, incorrect or incomplete delivery, you need to email us at support@buymiel.com within 48 hours of receiving it (The refund window will close after 48 hours) with the image of the damaged product and the invoice
All approved refund will take up-to 7 working days to be reflected in your bank statement.
Ones your order is dispatched, it cannot be cancelled.Thank you.
Once you received the confirmation email, your address and phone cannot be modified
As soon as you place an order, A confirmation email will be
sent to you with a tacking url, all our orders are dispatched
within 48 hours.
Click on TRACK ORDER to track your order..
Miel has an idealistic lot, we believe in a new kind of green and
clean that’s great on your skin, hair, planet, and hip-pocket.
We are Vegan, Cruelty free, Sulphate free, Paraben free,
Silicone free and Non comedogenic (face serum).
Yes,
they are safe to be used daily. Our products are made from 100% natural ingredients.